1. Shipping an item to outskirts or less populated areas might result in extra fees. (Additional fees depends on each case)
Please contact our customer service for more details: email@example.com
2. Delivery to door is limited to the Ground Floor / Lobby only, we will not deliver the parcel upstairs. (Delivery to High-rise Buildings is unavailable).
3. If the customer needs to withdraw cash (take part of the balance in their EGC account), an extra processing fee of RM1.00 will be charged.